Urgent Hiring Tele caller Job in Okhla Delhi
Telecaller @Makhija Placement posted 4 hours ago in Telecaller Shortlist Email JobJob Detail
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Job ID 10120
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Offered Salary 15000
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Career Level Executive
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Experience Less Than 1 Year
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Gender Female
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Industry Management
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Qualifications Degree Bachelor
Job Description
Job Description: Tele caller Job in Okhla Delhi
Job Description: Telecaller (Freshers, Male & Female)
Position: Telecaller
Location: Okhla Phase 2, Delhi
Experience: 0–1 year
Salary: ₹10,000–₹15,000 per month
Job Overview: Tele caller Job in Okhla Delhi
Tele caller Job in Okhla Delhi, We are seeking dynamic and enthusiastic individuals to join our team as Telecallers at our office in Okhla Phase 2, Delhi. This role is an excellent opportunity for freshers who are eager to start their careers in customer service and telecommunication. The position involves engaging with potential and existing customers over the phone, promoting products or services, addressing queries, and maintaining excellent customer relationships.
As a Telecaller, you will play a vital role in driving the company’s growth by generating leads, closing deals, and ensuring customer satisfaction. This position is ideal for individuals with excellent communication skills, a customer-focused approach, and a willingness to learn and adapt.
Key Responsibilities: Tele caller Job in Okhla Delhi
Customer Communication
- Make outbound calls to prospective and existing customers to introduce and promote products or services.
- Answer incoming calls, respond to customer inquiries, and resolve concerns effectively.
- Maintain a professional and friendly tone during all interactions to ensure a positive customer experience.
Lead Generation
- Identify potential customers and generate leads through targeted calls.
- Understand customer needs and suggest appropriate products or services.
- Record customer details and requirements accurately for follow-up and lead conversion.
Sales Support
- Persuade customers to purchase products or services by clearly explaining the benefits and features.
- Handle objections effectively and provide solutions to customer concerns.
- Achieve daily, weekly, and monthly targets for calls made, leads generated, and conversions achieved.
Record Keeping and Reporting
- Maintain detailed and accurate records of calls, interactions, and outcomes in the company’s CRM or database.
- Prepare and submit daily call reports to the team leader or supervisor.
- Analyze call performance and provide feedback for continuous improvement.
Team Collaboration
- Work closely with the sales and marketing teams to align strategies and achieve business objectives.
- Share insights and feedback from customer interactions to help improve products, services, and processes.
- Participate in team meetings and training sessions to enhance skills and knowledge.
Required Skills and Qualifications: Tele caller Job in Okhla Delhi
Educational Requirements
- Minimum qualification: 12th pass or graduate in any discipline.
Experience
- 0–1 year of experience in telecalling, customer service, or sales roles.
- Freshers with excellent communication skills are encouraged to apply.
Technical Skills
- Basic proficiency in computer applications like MS Office (Word, Excel, and PowerPoint).
- Familiarity with CRM tools or databases is an added advantage.
Communication Skills
- Fluency in English and Hindi is mandatory; knowledge of additional languages is a plus.
- Clear and confident telephone etiquette with excellent verbal communication skills.
Personal Attributes
- Self-motivated and enthusiastic with a willingness to learn and grow.
- Goal-oriented and capable of working under pressure to meet targets.
- Punctual, reliable, and professional in appearance and behavior.
Key Performance Indicators (KPIs):Tele caller Job in Okhla Delhi
- Number of calls made daily.
- Lead generation and conversion rates.
- Customer satisfaction and feedback scores.
- Achievement of sales and performance targets.
Team Support
- Collaborative and friendly work environment with supportive colleagues and supervisors.
Training Opportunities
- Comprehensive training provided to develop telecalling and customer service skills.
- Regular workshops and sessions to improve product knowledge and communication techniques.
Application Process: Tele caller Job in Okhla Delhi
How to Apply
Interested candidates can apply by sending their updated resumes to info@makhijaplacement.com with the subject line “Application for Telecaller – Okhla Phase 2.”
About Us: Tele caller Job in Okhla Delhi
Tele caller Job in Okhla Delhi, We are a forward-thinking organization committed to delivering exceptional customer experiences through our products and services. With a focus on innovation and customer satisfaction, we provide a nurturing work environment for individuals eager to learn and excel in their careers. Join us and be part of a team that values growth, collaboration, and excellence.
Take the first step toward an exciting and rewarding career as a Telecaller by applying today!
Contact Information
Makhija Placement
☎️:- +91-9136437977, 8920508558
📧:-info@makhijaplacement.com
🌐:-www.Makhijaplacement.com
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