Urgent Hiring Collection Executive Job in NIT-5 Faridabad Haryana
Field Executive Field Sales @Makhija Placement posted 2 months ago in Field Executive Shortlist Email JobJob Detail
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Job ID 10187
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Offered Salary 20000
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Career Level Executive
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Experience 2 Years
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Gender Male
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Industry Management
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Qualifications Degree Bachelor
Job Description
Job Description: Collection Executive Job in NIT-5
Job Description for Collection Executive
Position: Collection Executive (Male)
Location: NIT-5, Faridabad, Haryana
Experience: 2-3 years or above
Salary: ₹15,000 – ₹20,000 per month
License: Mandatory (Driving License Required)
Job Overview: Collection Executive Job in NIT-5
Collection Executive Job in NIT-5, We are seeking a dedicated and detail-oriented Collection Executive to join our team in NIT-5, Faridabad. The role primarily involves visiting customers to collect outstanding payments, resolving payment issues, and maintaining accurate records of transactions. This position is critical in ensuring the organization’s financial health through timely collections and fostering strong customer relationships. A valid driver’s license is mandatory as this role involves frequent field visits.
The ideal candidate will have prior experience in collections, excellent communication skills, and the ability to manage customer relationships effectively while achieving collection targets.
Key Responsibilities :Collection Executive Job in NIT-5
- Payment Collection and Follow-Up
- Visit customers in-person to collect outstanding payments within the assigned timeframe.
- Communicate with customers via phone calls, emails, and field visits to ensure timely payments.
- Develop and maintain a schedule for periodic follow-ups with clients to minimize overdue accounts.
- Customer Interaction and Dispute Resolution
- Handle customer queries or concerns related to payment delays or disputes.
- Provide detailed explanations of account balances, billing terms, and overdue amounts.
- Negotiate with customers when required to settle pending dues without damaging relationships.
- Field Operations
- Travel to customer locations for physical verification and payment collection.
- Ensure safe handling of payments, whether cash, cheque, or electronic transactions, during field visits.
- Maintain professional conduct and represent the organization positively during all interactions.
- Documentation and Reporting
- Accurately log all collection activities, including payments received, pending amounts, and customer commitments.
- Generate daily and weekly collection reports for management review.
- Maintain records of receipts issued and ensure compliance with company policies regarding documentation.
- Coordination with Internal Teams
- Collaborate with the accounts and billing teams to reconcile payment discrepancies or disputes.
- Share regular updates on customer feedback, challenges faced, or high-risk accounts with the management.
- Work with the sales and customer service teams to address specific customer concerns that may hinder payments.
- Compliance and Legal Adherence
- Ensure that all collections comply with organizational policies and local legal requirements.
- Identify cases that require escalation to the legal or recovery team and assist in the process as needed.
- Keep updated with local laws related to debt recovery and payment collections.
- Target Achievement and Efficiency
- Meet or exceed monthly and quarterly collection targets set by the organization.
- Suggest process improvements or strategies to reduce overdue accounts and improve collection efficiency.
Skills and Competencies Required: Collection Executive Job in NIT-5
- Communication Skills
- Strong verbal communication skills to interact effectively with customers and internal teams.
- Ability to handle difficult customer interactions with patience and professionalism.
- Negotiation Skills
- Proficiency in negotiation to address payment disputes and encourage timely settlements.
- Tactful approach to resolving conflicts without damaging customer relationships.
- Time Management and Organization
- Ability to manage multiple accounts and prioritize tasks efficiently.
- Strong organizational skills to maintain accurate records and ensure timely follow-ups.
- Technical Proficiency
- Basic knowledge of MS Office tools (Word, Excel) for reporting and documentation purposes.
- Familiarity with CRM or billing software is an added advantage.
- Driving and Navigation Skills
- Must possess a valid driver’s license and have experience navigating within Faridabad and nearby areas.
- Ability to plan routes effectively for optimized field visits.
- Interpersonal Skills
- Polite and assertive demeanor to build trust with customers while ensuring compliance with payment terms.
- Ability to collaborate effectively with team members and other departments.
Qualifications : Collection Executive Job in NIT-5
Educational Requirements:
- A graduate degree in any field is required. A background in finance, accounting, or business administration is preferred but not mandatory.
Work Experience:
- Minimum of 2-3 years of experience in collection, accounts receivable, or a similar role.
- Field collection experience is highly desirable.
Other Requirements:
- Fluency in Hindi and English for seamless communication.
- Knowledge of local geography to facilitate efficient travel and collection activities.
How to Apply
Collection Executive Job in NIT-5, Interested candidates can send their updated resume and a cover letter to info@makhijaplacement or contact us at +91-8920508558 for further inquiries.
We are excited to welcome a proactive and reliable professional to our team who is ready to take ownership of their responsibilities and contribute to our organizational success.
Contact
Makhija Placement
☎️:- +91-9136437977, 8920508558
📧:-info@makhijaplacement.com
🌐:-www.Makhijaplacement.com