Urgent Hiring Service Manager Job in Noida
ELECTRICAL Mechanical Engineer @Makhija Placement posted 2 months ago in Electrical Engineer , in Mechanical Engineer Shortlist Email JobJob Detail
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Job ID 10801
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Offered Salary 21000
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Career Level Executive
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Experience 5 Years
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Gender Male
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Industry Management
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Qualifications Degree Bachelor
Job Description
Job Description: Service Manager Job in Noida
Job Description: Service Manager
Location: Greater Noida
Experience: 3-5 years
Salary: ₹25,000 – ₹40,000 per month
Qualification: B.Tech (Mechanical Engineering/Electrical Engineering)
Job Summary: Service Manager Job in Noida
Service Manager Job in Noida, We are seeking a dynamic and experienced Service Manager to oversee and manage all service-related operations efficiently. The ideal candidate should have a proven track record in service management, strong leadership skills, and the ability to ensure smooth and effective service delivery to clients. This role demands a proactive individual with technical expertise and excellent organizational abilities to enhance customer satisfaction and contribute to business growth.
Key Responsibilities: Service Manager Job in Noida
- Service Operations Management:
- Lead and manage all service-related activities, ensuring timely and efficient service delivery.
- Plan, schedule, and allocate resources for daily service operations, minimizing downtime and ensuring optimal productivity.
- Develop and implement strategies to streamline service processes and improve overall efficiency.
- Team Leadership and Development:
- Supervise and guide the service team, providing regular training and performance evaluations.
- Foster a positive work environment that encourages teamwork, accountability, and professional growth.
- Address team challenges and provide solutions to enhance morale and productivity.
- Client Relationship Management:
- Act as the primary point of contact for clients regarding service-related issues and concerns.
- Ensure prompt and effective resolution of customer complaints to maintain high levels of satisfaction.
- Build and nurture long-term relationships with clients, promoting trust and reliability.
- Technical Expertise and Troubleshooting:
- Utilize technical knowledge to identify, analyze, and resolve complex service issues.
- Ensure that all service-related activities comply with company standards and industry regulations.
- Stay updated on the latest industry trends and technologies to provide cutting-edge solutions to clients.
- Documentation and Reporting:
- Maintain accurate records of service activities, including service reports, customer feedback, and equipment maintenance logs.
- Prepare regular reports on service performance, highlighting key metrics, achievements, and areas for improvement.
- Collaborate with other departments to ensure seamless communication and coordination.
- Inventory and Resource Management:
- Monitor and manage inventory levels for spare parts and service equipment.
- Coordinate with suppliers and vendors to procure necessary resources efficiently.
- Ensure the availability of required tools and materials to avoid service delays.
- Quality Assurance and Compliance:
- Implement and enforce quality control measures to deliver consistent and reliable service.
- Ensure compliance with safety regulations and standards in all service operations.
- Conduct regular audits to identify gaps and implement corrective actions as needed.
- Continuous Improvement:
- Identify opportunities for process improvements and implement best practices to enhance service delivery.
- Introduce innovative solutions to address recurring challenges and optimize operations.
- Encourage feedback from clients and team members to drive continuous improvement initiatives.
Skills and Qualifications: Service Manager Job in Noida
- Bachelor’s degree in Mechanical Engineering (ME) or Electrical Engineering (EE).
- 3-5 years of experience in a service management role, preferably in a technical or engineering field.
- Strong leadership and team management skills.
- Excellent problem-solving and decision-making abilities.
- Proficiency in using service management tools and software.
- Exceptional communication and interpersonal skills.
- Ability to work under pressure and meet tight deadlines.
- Knowledge of safety regulations and compliance standards.
- A customer-centric approach with a commitment to delivering high-quality service.
Key Attributes: Service Manager Job in Noida
- Strong organizational skills and attention to detail.
- Ability to adapt to changing priorities and handle multiple tasks simultaneously.
- Proactive and self-motivated with a drive for excellence.
- Analytical mindset with a focus on continuous improvement.
Application Process: Service Manager Job in Noida
Interested candidates meeting the above criteria are invited to apply with their updated resume and a cover letter outlining their relevant experience and skills.
Contact
Makhija Placement
☎️:- +91-9136437977, 8920508558
📧:-info@makhijaplacement.com
🌐:-www.Makhijaplacement.com
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