Urgent Hiring Telecaller job for Fresher Female in Sector 19 Faridabad Haryana
Telecaller @Makhija Placement posted 9 hours ago in Service , in Telecaller Shortlist Email JobJob Detail
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Job ID 9549
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Offered Salary 10000
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Career Level Executive
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Experience Fresh
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Gender Female
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Industry Management
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Qualifications Certificate
Job Description
Job Description: Telecaller job for Fresher Female
www.makhijaplacement.com
Job Title: Telecaller job for Fresher Female
Location: Sector 19, Faridabad, Haryana
Experience: Fresher
About Us
Telecaller job for Fresher Female We are a dynamic and customer-focused company situated in Sector 19, Faridabad, Haryana. Our organization specializes in Services Sector and we pride ourselves on delivering exceptional services to our clients. With a strong commitment to innovation, teamwork, and growth, we aim to provide a stimulating work environment for our employees.
As a fresher, you will find a supportive atmosphere to kick-start your professional journey with ample training and development opportunities. We believe in nurturing talent and helping you build a strong foundation for a successful career.
Role Overview
As a Telecaller, you will be the first point of contact for customers, playing a crucial role in establishing and maintaining effective communication. Your primary responsibility will be to make outbound calls or attend inbound calls to address customer queries, offer services/products, and ensure customer satisfaction. This role is ideal for individuals with excellent communication skills, a positive attitude, and a desire to learn and grow in a professional environment.
Key Responsibilities-Telecaller job for Fresher Female
As a Telecaller, your duties and responsibilities will include:
1. Customer Interaction
- Outbound Calls: Contact potential or existing customers to inform them about products/services.
- Inbound Calls: Respond to incoming queries and assist customers with accurate information.
- Follow-ups: Maintain regular follow-ups with prospects and customers to foster strong relationships.
- Customer Feedback: Collect and record feedback to improve overall service quality.
2. Product/Service Promotion
- Clearly explain the features, benefits, and pricing of products/services.
- Address any customer objections effectively using persuasive communication techniques.
- Highlight special offers or promotions to attract potential customers.
3. Data Management
- Accurately document customer details, call outcomes, and relevant feedback in the CRM system.
- Maintain confidentiality and ensure that customer data is handled securely.
4. Problem-Solving
- Resolve customer complaints by providing relevant solutions.
- Escalate complex queries to the appropriate departments for resolution.
- Ensure timely closure of customer requests to maintain satisfaction.
5. Meeting Targets
- Achieve daily/weekly/monthly call quotas and sales/conversion targets.
- Strive to improve call quality and effectiveness through continuous learning and feedback.
Qualifications and Skills-Telecaller job for Fresher Female
Educational Requirements
- Minimum qualification: High School (12th pass) or Graduate in any discipline.
Skills Required
- Communication Skills:
- Fluency in Hindi is essential; English proficiency is an added advantage.
- Clear and confident speaking ability with a professional tone.
- Interpersonal Skills:
- Empathy and patience when handling customer queries.
- Ability to build trust and establish rapport over the phone.
- Problem-Solving Skills:
- Quick thinking and the ability to provide effective solutions.
- A proactive attitude toward addressing customer concerns.
- Basic Computer Knowledge:
- Familiarity with MS Office (Word, Excel) and CRM software.
- Ability to manage digital tools for recording and tracking calls.
- Time Management:
- Efficiently handle multiple tasks and prioritize workload.
- Adaptability:
- Ability to adjust to changing situations and customer requirements.
- Eagerness to learn about new products, services, or processes.
Key Attributes for Success in the Role-Telecaller job for Fresher Female
1. Positive Attitude
A cheerful demeanor and enthusiasm for engaging with people are critical for success as a Telecaller.
2. Perseverance
Handling rejections and maintaining composure under pressure is vital in this role.
3. Team Player
Collaboration with colleagues to achieve common goals ensures a productive work environment.
4. Initiative
Proactively identifying ways to improve customer engagement and drive results.
5. Punctuality and Discipline
Timeliness and adherence to schedules reflect professionalism and respect for the organization’s goals.
How to Apply-Urgent Hiring Telecaller job for Fresher
If you are an enthusiastic fresher with a passion for communication and problem-solving, we’d love to hear from you!
Application Process
- Submit your updated resume with contact details to [email protected].
- Shortlisted candidates will be contacted for an initial telephonic interview.
Makhija Placement
:- +91-9136437977, 8920508558
:[email protected]
:-www.Makhijaplacement.com
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